Refund and Returns Policy

Overview

All products sold on Your Tutor At Home are digital products delivered instantly upon purchase. Due to the nature of digital goods, all sales are final and we do not offer refunds or exchanges once a product has been accessed or downloaded.

We encourage you to read all product descriptions carefully before purchasing. If you have any questions about whether a product is right for your child, please contact us before buying — we are happy to help you choose the right fit.

No Refund Policy on Digital Products

Because our programs, toolkits, and digital resources are delivered immediately and cannot be “returned,” we are unable to offer refunds once access has been granted. This applies to all digital products including programs, bundles, toolkits, printables, and membership access.

Exceptions

We understand that technology sometimes has other plans! If you experience a technical issue that prevents you from accessing your purchase, please contact us within 7 days of purchase and we will do everything we can to resolve the issue or offer a suitable alternative.

Need Help?

If you have a question about your purchase, please reach out to us at cs@yourtutorathome.com. We aim to respond within 1–2 business days.